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Have questions? We're here to help. Check out our FAQs or reach out to us directly.

Frequently Asked Questions

Q: What plans do you offer?

We offer both subscriptions and one-time AI Credit packs. Subscription plans include Free, Starter, Plus, and Pro, with Monthly and Yearly billing options. We also provide one-time packs: $15 for 500 AI Credits and $36 for 3,000 AI Credits, both valid for 30 days.

Q: How are AI Credits consumed?

AI Credits are unified across generation and conversion. Each successful AI generation or AI vectorization conversion consumes 50 AI Credits.

Q: What is the refund policy?

Our product provides immediate digital services. Except as required by applicable law, all purchases are final and non-refundable. For full details, please see our Refund Policy. If you believe you have special circumstances, please contact central-office@furthermoon.com with your explanation and request. Our team usually responds within three business days.

Q: Can I convert AI-generated images (e.g., from Nano Banana or GPT Image 2) into an editable format?

Yes! Our product was designed from the ground up to make AI-generated scientific figures editable, helping students, graduate students, and researchers streamline their figure-editing workflow.

Q: Which software can I use the editable output in?

Any software that supports SVG! For example, PowerPoint, Illustrator, Inkscape, and more.

Still have questions?

Our team is ready to assist you. Send us an email and we'll get back to you as soon as possible.

central-office@furthermoon.com